In this section you will find information on the access provision that we offer.
Disabled parking spaces
Our building accessibility
All levels of the Octagon can be accessed via lift.
There is an accessible toilet on every floor, and a Changing Places toilet, available at all times that the venue is open. To access this facility please speak to Box Office on arrival.
There are steps within the auditorium and studio so please mention any access requirements to the Box Office when booking so we can get you the most suitable seats. Wheelchair spaces must be booked in advance.
The auditorium has different seating configurations:
- In-The-Round means the stage is in the middle and seating completely surrounds the stage in a circle. In this configuration, Row D is the front row and Row I is the back row, and the seats on both of these have step-free access.
- Thrust means that the seating is on 3 sides of the stage. In this configuration, Row C is the front row and Row I is the back row, and the seats on both of these have step-free access.
Assistance dogs are welcome at the Octagon. Fresh water will always be available for them. They are welcome to stay in the auditorium during the performance or the dog can be looked after by our staff.
If new places cause anxiety, we are happy to offer a pre-visit to the theatre to familiarise yourself with the venue. This can be arranged by calling our friendly Box Office team on 01204 520661 (option 2) or by emailing email@example.com
We offer touch tours ahead of our audio described performances which provides an opportunity to experience the set, props and costumes used in the play.
Access bookings can be made online, over the phone or in person.
Online - to book access tickets online you first need to select your preferences. Find out how here.
Phone bookings - by calling our Box Office team on 01204 520661
In person - by visiting our friendly Box Office team located in our theatre foyer.
ESSENTIAL COMPANION TICKETS
We offer a free essential companion ticket where required.
Get in touch with our Box Office
Tue - Fri 12pm- 6pm
Sat 12pm - 3.30pm
(or until performance start time)
Online booking open 24/7