Access

In this section you will find information on the access provision that we offer.

ACCESS INFORMATION

Disabled parking spaces

There are disabled parking bays in the near Octagon NCP car park and limited spaces on Le Mans Crescent.

For a map of disabled parking spaces in Bolton town centre visit the Bolton Council website

For more information about our location and parking visit How To Find Us


Our building accessibility

LIFTS

All levels of the Octagon can be accessed via lift.

TOILETS

There is an accessible toilet on every floor, and a Changing Places toilet, available at all times that the venue is open. To access this facility please speak to Box Office on arrival.

PERFORMANCE SPACES

There are steps within the auditorium and studio so please mention any access requirements to the Box Office when booking so we can get you the most suitable seats. Wheelchair spaces must be booked in advance.

The auditorium has different seating configurations:

  • In-The-Round means the stage is in the middle and seating completely surrounds the stage in a circle. In this configuration, Row D is the front row and Row I is the back row, and the seats on both of these have step-free access.
  • Thrust means that the seating is on 3 sides of the stage. In this configuration, Row C is the front row and Row I is the back row, and the seats on both of these have step-free access.

ASSISTANCE DOGS

Assistance dogs are welcome at the Octagon. Fresh water will always be available for them. They are welcome to stay in the auditorium during the performance or the dog can be looked after by our staff.

FAMILIARISATION VISITS

If new places cause anxiety, we are happy to offer a pre-visit to the theatre to familiarise yourself with the venue. This can be arranged by calling our friendly Box Office team on 01204 520661 (option 2) or by emailing boxoffice@octagonbolton.co.uk

TOUCH TOURS

We offer touch tours ahead of our audio described performances which provides an opportunity to experience the set, props and costumes used in the play.

ACCESS BOOKINGS

Access bookings can be made online, over the phone or in person.

Online - to book access tickets online you first need to select your preferences. Find out how here.

Phone bookings - by calling our Box Office team on 01204 520661

In person - by visiting our friendly Box Office team located in our theatre foyer.

ESSENTIAL COMPANION TICKETS

If you are an adult with accessibility needs and are unable to attend the theatre without assistance, we can offer an essential companion ticket (also known as a carer ticket).

Essential companion tickets are not offered for children under 16, as they require an adult to supervise them regardless of access needs. If a second adult/carer is required for a child, an essential companion ticket can be offered.

AUDIO & LARGE PRINT BROCHURES

Get in touch with our Box Office

Call: 01204 520661
Email
: Send a Message
Visit
: Howell Croft South, Bolton, BL1 1SB
Book online: Check the what's on page

Opening Times

Mon: Closed
Tue - Fri: 12pm - 5pm
Sat
: 12pm - 3.30pm
Sun:
Closed
If there is an evening performance, the Box Office remains open after the times above for ticket collections only.


Photo of the Box Office at the Octagon