We are committed to making our theatre accessible for all visitors and we want to make your visit to the Theatre as enjoyable as possible. Take a look below at information on the access provision that we offer.

Our brochure is available in large print, on audio CD and Soundcloud.

We welcome feedback on any access issues you may encounter at the Octagon; you can contact us by emailing

The Octagon has a flat foyer and entrance, and an accessible toilet is available on this level. Access to the bar and auditorium is via the lift. There are stairs in the auditorium so please mention any access requirements when booking and book wheelchair spaces in advance. There is a disabled parking bay close to the theatre entrance.

To book wheelchair spaces or to discuss your access requirements contact our Box Office by calling 01204 520661, or via email

Audio Described Performances

This service gives you a description of the action on stage, interspersed between actors’ dialogue. You need to pre-book your headset through our Box Office. You can book tickets at our Box Office counter, by calling 01204 520661, or via email

Audio Describer
Anne Hornsby, Mind’s Eye

Touch Tour

At every performance where audio description is provided, there is also an opportunity for a Touch Tour of the stage and set. Touch Tours give you an opportunity to familiarise yourself with the set and costumes before the show to enhance your enjoyment of the production. Places are limited so advanced booking is essential. Please let our Box Office team know that you would like a touch tour when you book your ticket.

Guide Dogs

We welcome Guide Dogs to the Octagon and fresh drinking water is always available for them. If you would like to take your dog into the performance please let us know when booking your ticket, and we can inform you of any special effects that might affect your dog's comfort. We can then reserve the adjacent seat at no cost. Alternatively, a member of staff can care for your dog during the performance.

The Octagon has an infra-red hearing system. Via a headset, sound is slightly amplified for customers with or without hearing aids. Please pre-book headsets with our Box Office staff. We also provide captioned and BSL interpreted performances – see below for details.

British Sign Language (BSL) Interpreted Performances

We offer a BSL interpreted performance for several of our productions. Specific seats with a clear view of the signer are reserved, so please specify that you are booking for the BSL Performance when you contact our Box Office.

You can book tickets at our Box Office counter, by calling 01204 520661, or via email

Stagetext Captioned Performances

Captioned performances give deaf, deafened and hard of hearing people access to live performance. In captioning, the words appear on a screen at the same time as they are sung or spoken. Captions also include sound effects, offstage noises and character names. A block of seats is reserved to ensure a good view of the caption box or boxes, so please specify that you are booking for the captioned performance when booking your tickets with our Box Office staff.

You can book tickets at our Box Office counter, by calling 01204 520661, or via email

Claire McIntyre, Stagetext


Our Relaxed Performances are specifically designed to welcome people with an autistic spectrum condition, learning disability, or with sensory or communication needs to the Octagon. These performances are for anyone who feels that they, or their family, would enjoy a more relaxed environment. They have a less formal, more supportive atmosphere to reduce anxiety levels. There is a relaxed attitude to audience noise and movement, and small changes to the sound levels and lighting effects. There are also other provisions such as visual stories, a chill-out space, and extra staff around to offer a helping hand.

You can book tickets at our Box Office counter, by calling 01204 520661, or booking online.

A Christmas Carol Relaxed Performances


  • We work with people living with dementia, consulting them on the changes that they need for the show and front of house environment.
  • We consider everything from sound and lighting cues, stage action and seating plans to signage and refreshment service.
  • We offer flexibility when booking seats, so if you need a little extra personal space you can ask for the seat next to you to remain unsold.
  • A relaxed attitude to come and go from the auditorium as needed and there will be a quiet space outside the auditorium
  • Dementia Friendly Performance for The Big Corner - find out more here 

Our accessible shows

Please see our show pages for details of our access performances. 

What's On