We are committed to making our theatre accessible for all visitors and we want to make your visit to the Theatre as enjoyable as possible. Take a look below at information on the access provision that we offer.
Our brochure is available in large print, on audio CD and Soundcloud.
- Listen to our audio brochure on soundcloud
(For a CD version of the new 2018/19 audio brochure please request copies from the Box Office on 01204 520661, or email firstname.lastname@example.org)
- Download our large print brochure
We welcome feedback on any access issues you may encounter at the Octagon; you can contact us by emailing email@example.com
As we are out of the Octagon building as we undergo a major redevelopment each of our venues will have accessible wheelchair positions - To book wheelchair spaces or to discuss your access requirements contact our Box Office by calling 01204 520661, or via email firstname.lastname@example.org.
Our cafe based at the Market Place Shopping Centre is also fully accessible for wheelchair users.
Blind and Visually Impaired
AUDIO DESCRIBED PERFORMANCES
This service gives you a description of the action on stage, interspersed between actors’ dialogue. You need to pre-book your headset through our Box Office. You can book tickets at our Box Office counter, by calling 01204 520661, or via email email@example.com
Anne Hornsby, Mind’s Eye
At every performance where audio description is provided, there is also an opportunity for a Touch Tour of the stage and set. Touch Tours give you an opportunity to familiarise yourself with the set and costumes before the show to enhance your enjoyment of the production. Places are limited so advanced booking is essential. Please let our Box Office team know that you would like a touch tour when you book your ticket.
We welcome Guide Dogs to the Octagon and fresh drinking water is always available for them. If you would like to take your dog into the performance please let us know when booking your ticket, and we can inform you of any special effects that might affect your dog's comfort. We can then reserve the adjacent seat at no cost. Alternatively, a member of staff can care for your dog during the performance.
death and hard of hearing
BRITISH SIGN LANGUAGE (BSL) INTERPRETED PERFORMANCES
We offer a BSL interpreted performance for several of our productions. Specific seats with a clear view of the signer are reserved, so please specify that you are booking for the BSL Performance when you contact our Box Office. You can book tickets at our Box Office counter, by calling 01204 520661, or via email firstname.lastname@example.org.
STAGETEXT CAPTIONED PERFORMANCES
Captioned performances give deaf, deafened and hard of hearing people access to live performance. In captioning, the words appear on a screen at the same time as they are sung or spoken. Captions also include sound effects, offstage noises and character names. A block of seats is reserved to ensure a good view of the caption box or boxes, so please specify that you are booking for the captioned performance when booking your tickets with our Box Office staff. You can book tickets at our Box Office counter, by calling 01204 520661, or via email email@example.com.
Claire McIntyre, Stagetext
Relaxed and Dementia Friendly
Our Relaxed and Dementia Friendly Performances are specifically designed to welcome people with an autistic spectrum condition, learning disability or Dementia to experience theatre. These performances are for anyone who feels that they, or their family, would enjoy a more relaxed environment. They have a less formal, more supportive atmosphere to reduce anxiety levels. There is a relaxed attitude to audience noise and movement, and small changes to the sound levels and lighting effects. There are also other provisions such as visual stories, a chill-out space, and extra staff around to offer a helping hand.
If there’s another aspect of the theatre experience we could help with to make a positive difference to you, please get in touch. Call our friendly box office team on 01204 520661 to book tickets or to find out more.
Our accessible shows
Please see our show pages for details of our access performances.What's On