Booking info

Ways to book

Book over the phone
01204 520661

Book in person
Market Place Shopping Centre - Upper Floor next to Debenhams*

24hr ticket
bookings online

*Our building on Howell Croft South is now closed during the redevelopment of the building. Our Box Office, café and theatre groups will be based at their temporary home at the Market Place Shopping Centre until the new building reopens in early 2020. Find out more

Ticket Exchange
Tickets may be exchanged for similar priced tickets for another performance subject to availability and at our discretion. In order to make the exchange, please notify the box office and ensure tickets are returned at least 24 hours prior to the performance date you were originally due to attend. All exchanges are subject to a £1 per ticket administration charge. We regret we are unable to offer ticket refunds, unless the Octagon has had to cancel a performance.

On the phone
Mon - Sat 9.30am – 4.30pm

In person at the Market Place Shopping Centre*
Tue - Sat 9.30am – 4.30pm

*Find us on the upper floor next to Debenhams

Please note we do not offer refunds. Tickets may be exchanged or a credit note given if tickets are returned to us 24 hours before the performance. A £1 exchange fee applies.

Please note some productions may contain smoking, strong language, themes of an adult nature, stage smoke/or strobe lighting. Ask when booking for more information.


Tickets can be reserved without payment for 3 working days, if booking for a 10 or more, tickets can be reserved until 1 month before the performance (or 2 months before the festive show)



Concessions are available to age 16 years and under, full-time students, aged 65+ & retired, jobseekers, disabled patrons and their companion, Equity, NCA card holders. All discounts are subject to availability, excludes Fri & Sat evening performances, Bargain Nights amd rear gallery on all performances.

Age 17 - 25

If you’re aged 17-25 you can take advantage of our Young Person’s Standby Ticket. Book on the day of the performance and pay just £6.50. Proof of ID will be required, subject to availability, maximum of 2 tickets per booking, only applies to seats in stalls band B and gallery. Excludes Fri & Sat evenings)

We offer great group and school prices for those booking over 10 tickets 

Booking early guarantees the best seats at discounted rates, and there are free tickets for those booking large groups. Reserve your tickets for our productions now and only pay one month before your performance date (two months for our festive show). 

Find out more

To book tickets call our friendly box office team on 01204 520661 (Mon-Sat, 9.30am - 4.30pm)


You can now buy gift vouchers for the Octagon online


You can also order gift vouchers in person or over the phone 01204 520661 with our Box Office team.